Service and support

Online support is available on the Circuit website It includes: Online Help information and FAQ Instructional troubleshooting videos (in English only). Service requests If you have an issue or... More >

Reporting an issue

You can report an issue to the Circuit User Help Desk. To report an issue directly from Circuit, do the following: On the web client, click your user name and then click Report Issue. On the iOS... More >

I forgot my password, what do I do?

If you can’t remember your password, do the following: Go to your Circuit website (e.g. https://eu.yourcircuit.com). On the sign-in page click or tap Forgot password?. Type the email address... More >

How do I reset my password?

If you can’t remember your password or if you are getting an error message during sign-in saying that your password is invalid, request a new password as described in I forgot my password, what do... More >

My password is invalid, what do I do?

If you can’t remember your password or if you are getting an error message during sign-in saying that your password is invalid, request a new password as described in I forgot my password, what do... More >

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Using Circuit

Circuit administration

Subscriptions

Service and support