Placing a phone call on hold
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The Circuit Telephony Connector is setup and enabled to allow Circuit users to make and receive phone calls through the Circuit application.
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You are on an ongoing phone call.
- To place a phone call on hold:
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On the web client or Desktop App, click Hold in the phone call header.
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On the iOS mobile client, tap
in the bottom-left part of the phone call view. -
On the Android mobile client, tap
in the bottom-left part of the phone call view.
The other participant(s) will be placed on hold until you resume or transfer the call.
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- To resume a phone call on hold:
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On the web client or Desktop App, click Retrieve in the phone call header.
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On the iOS mobile client, tap
in the bottom-left part of the phone call view. -
On the Android mobile client, tap
in the bottom-left part of the phone call view.
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