UTC users administration: importing users via CSV file

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As an administrator you have the opportunity to create multiple Universal Telephony Connector (UTC) users by importing their data in CSV format.

  • Create a CSV (Comma Separated Values) file that contains data necessary for the bulk creation of the Universal Telephony Connector users.


    To created a valid CSV column headers, for your own convenience, place the following text string within the single row:

    email,last name,first name,Circuit phone number,Caller ID,assigned TC

    The Circuit phone number is mandatory for receiving calls in Circuit. To make an outgoing call in Circuit, the Circuit phone number might be overwritten by the user's number on the PBX, in order to allow callback on that number.

    The assigned TC is optionally, since we can use Regular Expressions to determine the used Telephony Connector in case there are multiple telephony connectors active in your Circuit domain.

    The example of one valid CSV file is shown below:




  1. On the web client, click your user name, and then click Administration.
  2. Click the Users tab.
  3. To invite multiple users, select Invite multiple users from the drop-down menu.

    An empty text area will be displayed.

  4. Copy and paste the content of the CSV file into the empty text area and then click Invite.

    The system verifies the provided content and displays error messages in case of invalid formats.

The new users, with the assigned UTC, will be created in your domain.

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