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Changing the avatar of a group conversation, Conference Bridge or Community

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To help you easily identify a conversation, Conference Bridge or Community, you can change the avatar associated with that conversation at any time with an image of your choice. Changes to the avatar can be made by any participant in the conversation and are visible to all participants in the conversation.

  1. On the web client and Desktop App:
    1. Select the conversation, Conference Bridge or Community whose avatar you want to change.
    2. Navigate to the Details tab or click at the top right of the conversation view and then select Details.
    3. Click on the existing avatar.
    4. In the Change avatar box, a) drag and drop a picture into the box; or b) click on the box to select a picture from a folder (minimum resolution requirements are 240 x 240 pixels and the supported picture file formats are: jpeg, gif, png, bmp); or c) click the Camera icon below the box to take an instant picture with your camera (once your camera is active, click on the Camera icon once again to actually take the picture and have it pasted directly into the box;) or d) click the X button in the upper-right corner of an avatar image (if it is not the default conversation avatar) to remove it.
    5. Click Apply when you are finished, or Cancel to undo.
  2. On the iOS mobile client:
    1. Select the conversation, Conference Bridge or Community whose avatar you want to change.
    2. Tap and then Conversation details.
    3. Tap Edit.
    4. Tap on the existing avatar.
    5. In the Set profile picture options menu, select Delete picture to remove the existing avatar (if it is not the default conversation avatar) or Take picture to take a instant picture with your camera or Choose picture to choose from the existing pictures saved on your device or Cancel to undo.

      Any changes are instantly applied.

    6. Tap Done when you are finished editing the conversation details.
    7. Tap the back arrow to return to the conversation view.

On the Android mobile client, changing the avatar of a conversation, Conference Bridge or Community is currently not supported.

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