Performing a search (web client and Desktop App)

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You can search through all your conversations to find the information that you need, including people, files and specific words that are referenced in your conversation.

The Search box is located in the pane on the left and it’s always on top of the notifications, conversations, favorites and meetings selectors. The search though is performed only in your conversations. So, when, for example, you are in favorites and you start a search, you will get only conversation results.

  1. In the Search box, type the word or words that you want to find.

    When performing a search consider the following:

    • The more letters you type in the search field, the more accurate your search results will be.

    • Search terms are case insensitive and wildcard letters cannot be used. The search term is always compared with the beginning of a word.

      For example, if you type the word "and", all words that start with those letters will be returned, such as "Andrew" or "Andromeda", but no words that contain "and" in the middle like "grand" or "stand".

    Conversations that contain the search term are displayed in the conversation selector pane on the left. When you select a conversation containing the search term, it is displayed in the conversation feed on the right.

  2. To refine your search, filter options are appearing as search scopes below the search input field. Apply filters to the search term by selecting one of the following filter options:
    • Conversations - Select this option to only search within conversation titles. If a conversation still has its default title (i.e. the name(s) of the participants) it will not be returned in the search results.

    • Sent by - Select this option to only search for messages posted by certain people.

    • People - Search for persons who are registered in your Circuit domain or for externals (i.e., persons registered in another Circuit domain) with whom you previously had a conversation. Also, for Microsoft Exchange contacts (works only if Circuit is connected to your Microsoft Exchange account).


      You can only search for externals that are registered in a Circuit domain belonging to the same system as yours, e.g., or

    • Members - Search for persons, who participated in one of your conversations.

    • Files - Search for file name and the content within the file.

    • Labels - when the search term matches any of conversation labels, those labels are listed under the Labels scope option. Select a label from the list to search for conversations with the particular label.


    If no filter is selected, the option All will be applied by default. Select this option to search all conversations.

    If special keywords or their beginning is entered, the additional time related options are listed below the scope selector. As soon as they appear you can select one of the listed options to apply the suggested filter.

    The keywords and their function:

    Keyword Function


    Between 00:00 and now local client’s time.


    Midnight to midnight of the day before.

    this week

    this month

    this year

    Monday to current local time.

    Beginning of first day of the month to current local time.

    Beginning of first day of the year to current local time.

    last week

    last month

    last year

    Monday to Sunday of the previous week.

    First day to end of the last day of the past month.

    First day to the end of last day of the past calendar year.

    Monday, Tuesday,..., Sunday

    Current or last matching day of the week. Maximum 6 days ago.

    January, February,..., December

    Month of the calendar, either current one or previous.


    Year by number, beginning 2013 to current year

  3. With a selected filter option for the first search term, you can enter another search term with filter options to find within the results of the first search. This adding may be repeated. The combination of time related scope options is reduced to sensible ones to avoid contradictions.

    After the selection of a scope option, you can change the option by clicking on the icon to the right of the search entry.

    A narrowed search definition can be deleted by selecting the option and pressing the delete key on the keyboard.

    Conversations that contain the search term are displayed in the conversation selector pane. For more information about the search results you may refer to Search results.

  4. You may also refine your search, based on the direct and Group conversations filters. First, click or tap the down arrow at the top of the conversation selector and, then, click on direct or Group conversations. When you start searching the search will apply only to the selected filter.
  5. To delete the search term and cancel the search, click the X in the search field.

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