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Joining a conference from invitation email

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Circuit users may send you an invitation email to join a conference, so that you can participate in a voice, video or screen sharing session. It is enough just to click or tap the link in the invitation email and join the conference at the specified time.

Prerequisites:

  • In order to join a conference from your mobile device, you must install first the mobile client.

To join a conference:

  1. Open the invitation email containing the conference details.
  2. To join via the web client on your desktop computer, choose one of the following:

    • Copy and paste the conference link that starts with https:// to your web browser.

    • Click the conference link that starts with https://.

      The link will open in your default web browser.

    In case your web browser is not supported, you have to copy and paste the conference link (URL) into one of the supported web browsers.

  3. To join via the Desktop App on your desktop computer, click the conference link that starts with circuit://.
  4. To join via the mobile client, choose one of the following:

    • Tap the conference link that starts with https://.

    • Tap the conference link that starts with circuit://.

  5. To join via voice only or in case you do not have a data connection, you can use the dial-in numbers by dialing in the number of your country and then enter the PIN.

If you are logged on to Circuit and you are also a member of the conversation that contains the conference you want to join, the link (URL) will take you directly to that conversation.

If you are not logged on to Circuit or you are not a member of the conversation that contains the conference you want to join, you will be asked to join that conference as a guest. For more information, see "Joining a conference using the guest link".

When you join the conference, your microphone is automatically muted by default, unless otherwise configured by the administrator of the domain that the conference belongs to. You need to unmute your microphone when you want to talk.

In order to rejoin an active conference that you have left, do the following:

  • If you are a participant of the conversation, on the web client and Desktop App click Join Conference or, on the mobile client, swipe again when prompted.

  • In case you are using the guest link, click Rejoin.

Note:

You can join a conference using the guest link or with dial-in and PIN only when the conversation that contains the conference has the guest access feature enabled.

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