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Circuit administration

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Joining a conference that has started from a group conversation or Conference Bridge

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In Circuit, conferences are started from the group conversations or Conference Bridge.

Prerequisites:

  • Only invited users can join group conversations or Conference Bridge, i.e.you must be added by another participant of the group conversation (Conference Bridge). When you join a group conversation or Conference Bridge, you can view the entire conversation history. When you add people to a direct conversation, a new group conversation is created, so that the original conversation remains private.

  • When you leave a group conversation or Conference Bridge, you can still see the conversation history up until the point that you left. However, you can no longer view any updates to the conversation nor you can access all the conversation details in the conversation information pane, such as the pinned topics and conference details. To rejoin the conversation, you must be added by another participant of the group conversation.

  1. Select the group conversation or Conference Bridge that you want to join from the conversation selector list.

    You must be an invited participant of the group conversation (Conference Bridge) to be able to join.

    When the conference session has been started and made available for joining, all participants will hear a notification sound.

    On the invited participant’s device, the message Conference in progress is displayed on the top left of the screen.

    The number of the invited participants is displayed beneath the conversation title.

    A new topic is created in the conversation referring to the conference.

  2. To view the participants that have already joined the conference, before joining yourself, click or tap Show call participants, in the topic that is created for the call. A new window opens with a list of all the participants that have already joined the call.

    On Android and iOS client, you can tap on the top right of your screen and filter the participants according to the following categories:

    • All

    • Moderators

    • Participants

    • Externals

    • Guests

  3. To join the conference, do one of the following:

    On the Web client

    • Click Join Conference on the top right of your screen.

      You can alternatively click Join at the bottom right of the window which shows the list of the participants.

      OR

    • Dial in using the dial-in information, including the PIN, URL and country-specific numbers, by navigating to the Details > Dial-in details tab of the conversation.

    On the Mobile client

    • Swipe to join the conference when prompted.

      OR

    • Dial in using the dial-in information, including the PIN, URL and country-specific numbers, by navigating to the Details > Dial-in details tab of the conversation.

    When you join the conference, your microphone is automatically muted by default, unless otherwise configured by the administrator of the domain that the conference belongs to. You need to unmute your microphone when you want to talk.

  4. To see the participants who already joined the call at any moment, click . A list of current participants will appear on the right side of the call stage. You will also have the options of muting or dropping participants.
  5. To leave an active conference, tap Leave.
  6. To rejoin an active conference you left, do one of the following:

    • On the web client, click Join Conference, if you are a participant of a conversation, or Rejoin, if you are a guest.

    • On the mobile client, swipe again when prompted.

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