Muting a participant

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When required, any participant in a conference (except the Guest users) can mute individual participants or all participants. In moderated conversations, a moderator can mute any participant but can be muted only by another moderator.

  • To mute an individual participant:
    • On the web client and Desktop App, hover over the participant’s avatar or video and click .

    • On the mobile client, tap the participant’s avatar or video and tap Mute.

  • To mute all participants at once, follow the steps described in: Mute all participants
The participant is muted. A notification will show up for a few seconds in the top-middle area of their call view to let them know they were muted and the person who did that. A desktop / mobile notification will also appear on their device.


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