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Switching to mini, normal or full screen view while on a call (web client and Desktop App)

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While you are on a Circuit call, you can easily switch between the normal call view and a more compact one (mini view) that lets you chat or focus on other tasks within the conversation while still being able to see the call stage and call action bar. You can, also, switch to full screen view if you want to have the whole screen devoted to the call. Full screen view hides everything but the call window and conversation header.

  1. To switch from normal or full screen view to mini view, click Switch to mini view .
  2. To switch from mini view to normal view, choose one of the following:

    • Click Switch to normal view .

    • Double click anywhere on the call stage.

  3. To switch from mini view to full screen view, click Full screen .
  4. To switch from normal view to full screen view, choose one of the following:

    • Click Full screen .

    • Double click anywhere on the call stage.

  5. To switch from full screen view to normal view, choose one of the following:

    • Click Exit full screen .

    • Double click anywhere on the call stage.

While you are on a call in normal or full screen view, a green dot appears next to the Conversation button in the conversation header once a new message arrives in the conversation. A preview of the message is, also, displayed for a few seconds.

Note:

When you select Conversations, Details in the conversation header while on a call, you are automatically switched to mini view.

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