Adding a new site

As an administrator, you can add a new site for your company which will be served by OpenScape Cloud.

1. On the web client and Desktop App, click your user name in the upper right corner and, then, click Administration.
2. Click the Cloud telephony tab.
3. Navigate to Manage Settings > Sites.

   All previously added sites are displayed in table.

4. Click Add site.

   A configuration page for the site appears.

5. Enter a name for the site in the Site name field.

   Site name must be 2 to 64 characters long.

6. From the drop-down list under the Language area, select the default language to be used for system announcements on the phone and for Unify phone user interface.

   Site language is used if no user language is set on Circuit.

7. From the drop-down list next to Intersite calls, choose how phone numbers of incoming calls from other sites are displayed, i.e. whether the public or the private number of the incoming call will be displayed on the Circuit client.
8. Enter the country code for the site in the Country code field.

   Country code must be 1 to 3 digits long.

9. If you have obtained public numbers from an Internet Telephony Service Provider (ITSP) to configure the site with, select that provider from the drop-down list next to ITSP.

   The drop-down list includes all ITSPs configured in your domain.

10. Under the Public number ranges (DID ranges) area, enter the ranges of public numbers obtained from the selected Internet Telephony Service Provider and owned by your company. For every public number range you enter here, private extensions are automatically set to the last digits of the public numbers.

    Public numbers must be divided into groups of digits the same way they have been divided by the provider.

    1. To add the first public number range, i.e., the first entry in the Public number ranges (DID ranges) table, fill-in the Area code, Subscriber code, and Range-From fields. Fill-in, additionally, the Range-To field, if you want to add a range of numbers within that subscriber code, or leave it empty if you want to add an individual number.

       Area code must be 1 to 5 digits long. Subscriber code must be 1 to 12 digits long. Range-From and Range-To (i.e., Subscriber number) must be 1 to 7 digits long each.

    2. To add a new public number range, click Add public number range.

       A new empty entry will appar for you to fill-in.

    Note:

    For every entry you add in the Public number ranges (DID ranges) table, a new entry is automatically added at the top of the Private numbers table. The range of actual extensions in this latter entry is set to the last digits of the public numbers in its paired Public number ranges (DID ranges) table entry and cannot be edited.

    When you edit the values of the Range-From / Range-To fields in a DID range, the values of the Range-From / Range-To fields in the paired Private numbers table entry are automatically updated to the same values.

    When you delete a DID range, its paired entry in the Private numbers table is automatically deleted.

11. Enter the default phone number of the site in the Default phone number field or select one from the suggestions list.

    The default phone number must be a public number assigned to the site (this requires that at least one public number has been specified) or to any other site in the domain. In case a public number has not yet been specified for any of the sites in the domain, the Default phone number field can be left blank.

12. From the drop-down list next to Call permissions, select the default call permission that will be assigned to cloud telephony users in this site:

    • International (default) - allows calls to international numbers.

    • National - allows calls to phone numbers within the country as it is identified by the Country code.

    • Local - allows calls only to area codes defined in the public numbers table.

    • Office (internal only) - allows calls only to private numbers.

    • Premium - allows unrestricted calls.

    This setting applies when no call permission has been individually assigned to a cloud telephony user.

13. Enter the code that users from this site would dial in order to gain access to an external line, to the External line prefix field.

    The default value is 0.

14. Under the Private numbers area, specify the private numbers that can be used for phone calls within the site or between sites:
    1. Enter a prefix for the site in the Site prefix field.

       Site prefix (3 to 4 digits) is filled-in with a default value (123). You can change it to your preferred value only when adding a new site. After saving the site configuration settings, the site prefix cannot be edited.

    2. For each entry that is automatically populated from the Public number ranges (DID ranges) table, if any, fill-in an Extension prefix if you want to add one or more digits to the actual extensions to distinguish numbers in one range from the other.
    3. To fill in a new private number range, fill-in the Range-From field. Fill-in, additionally, the Range-To field, if you want to add a range of extensions, or leave it empty if you want to add an individual number. Furthermore, fill-in the Extension prefix if you want to distinguish numbers in one range from the other.
    4. To add a new private number range, click Add private number range.

       A new empty entry will appear for you to fill-in.

15. If you want to add public numbers and have them associated with custom private extensions (instead of extensions matching the last digits of DIDs) enter them under the Single public numbers (Single DIDs) area.
    1. To add the first single public number, fill-in the Area code, Subscriber number, and Private extension fields.

       Private extension must match an extension defined under Private numbers.

    2. To add a new single public number, click Add single public number.

       A new empty entry will appear for you to fill-in.

16. Click Save.

    You are allowed to save the site configuration once you fill-in at least the required fields (highlighted with red asterisks).